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  • HOW TO DETERMINE MY RING SIZE?

    Before you get started make sure you are measuring the finger, or an existing ring, that sits on the finger you would like your new ring to sit on. Your ring should sit comfortably; snug enough so that it will not fall off, but...

  • WHAT ARE MY DELIVERY OPTIONS?

    We take pride in providing a range of secure local and world-wide shipping options. In order to upgrade your shipping method you will need to contact the Customer Service team and let them know which shipping method you would...

  • HOW CAN I PREVIEW MY NAME NECKLACE?

    Can't wait for your order to arrive and wondering what your name necklace will look like? No need to imagine, we can give you a pretty good idea about how your name necklace will look with our preview tool! To preview your...

  • I HAVE A SPECIAL REQUEST FOR MY NECKLACE

    While we have a wide range of jewelry and styles perhaps you are looking to add that personal touch that you can't yet find in our collection. In the case that you would like to put in a special design request, simply contact...

  • HOW DO I USE A COUPON?

    Subscribers to our email list and other loyal customers who follow us on social media often receive discount coupons. In order to redeem your coupon, simply add the products you would like to purchase to your shopping cart....

  • HOW TO DETERMINE THE RIGHT CHAIN LENGTH?

    Long story short: The chain you select will determine where on your body your name necklace sits, so think about the length that is right for you. Our chains run from 14" to 32" long, which means your necklace can sit...

  • WHAT SHOULD I DO IF I RECEIVE A‘PAYMENT DIDN’T GO

    If you received a message that your payment did not go through, please check your billing information and personal information. Make sure the information you have entered matches the card. If all details are correct,...

  • HOW CAN I PAY FOR MY ORDER?

    HOW CAN I PAY FOR MY ORDER? At GetNameNecklace, we accept all major credit cards as well as payments made through PayPal.   All payment must be made in full before shipment. In order to place a payment, simply...

  • HOW TO DETERMINE MY BRACELETS SIZE?

    To measure your wrist size, you can follow either one of the two simple methods in the images below. Both measurement options will provide you with an accurate measurement of your wrist size. Measure your wrist size with...

  • HOW TO PLACE AN ORDER?

    Placing an order on our website is very intuitive. Once you have browsed the products through our catalogues, choose and click on the product you would like to order. You will then be taken to a product page where you will...

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