Array

• RETURNS & CANCELLATIONS

  At Get Name Necklace we strive to provide quality and unique items to commemorate your loved ones and cherish your most precious moments. If you are unsatisfied with the product you have chosen or it has arrived damaged,...

• HOW CAN I CHANGE AN ORDER AFTER PLACING IT?

  If you have already placed your order but you selected the wrong product or want to change the personalization details, please contact our customer service team.  * Please note that on all canceled or changed...

• HOW CAN I CHANGE MY SHIPPING ADDRESS?

  If you would like to change your address before your order is shipped, please contact us and we will update the address in your order accordingly. Please make sure to include: Name {Street:} {Number/ PO Box} City...

• MY ADDRESS ON MY SHIPPING CONFIRMATION IS INCORREC

  You are probably thinking to yourself  "How could this happen??"... You may have been really excited to place your order and missed a slight detail. We can relate ;) But don't worry, we can rectify this for you....

• WHY DIDN’T I GET A SHIPPING CONFIRMATION?

  If you received the order confirmation, but did not receive the shipping notification then this probably means the order is not out of production yet and has not been shipped. Click here Once the tracking tool shows that your...

• WHAT ARE MY DELIVERY OPTIONS?

  We take pride in providing a range of secure local and world-wide shipping options. In order to upgrade your shipping method you will need to contact the Customer Service team and let them know which shipping method you...

• HOW DO I CHANGE MY INSCRIPTION?

  If you have already placed your order but you selected the wrong product or want to change the personalization, please contact our customer service department!    Please make sure to: Include the link of the item...

• HOW CAN I ADD ANOTHER ITEM TO MY ORDER?

  Continued browsing through our site and realized that you MUST order this ring too?? In order to add an item to your order, you will need to place a new order. We understand that you would like your items to arrive...

• WOULD YOU LIKE TO CONTACT US?

   We want to help you in the best possible way. You can contact us from the GetNameNecklace Help Center as well as find useful information to help you with your frequently asked questions. Search for answers to your...